Marine Group

  • Cardiff 02920 343459
  • Aberystwyth 01970 611422
  • Port Dinorwic 01248 671500/01248 670176
  • Burry Port 01554 835 691

Covid-19 Update for berth holders

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Dear Berth-Holder

In these unusual times, our absolute priority is the health and well being of our team and customers. This is a challenging time for everyone, but we want to reassure you that we are doing all we can to support you through this unprecedented period.

As you would expect the guidance and approach advised by the UK Government is evolving daily and we are ensuring that we remain up to date throughout. We would ask that you keep abreast of the latest advice at each of our locations and the news updates that can be found on our website under news and events.

Your marina teams across our locations are currently still at work. For their continued protection, we ask that you do not visit the offices at our marinas and boatyards in person, but instead contact us via email and phone where we will be happy to answer any queries as usual. If you do meet our staff on the pontoons, in the washrooms or in the boatyards whilst visiting your boats, please observe the government social distancing of 2 metres separation.
We are working hard to ensure we continue to look after your boats and whilst we appreciate you may wish to check on them, please do not visit our sites if you are feeling unwell. If you do have any symptoms please respect the government advised self-isolation periods before returning to check on your boat.

 

Please be assured that we are implementing extra daily cleaning, focusing on key areas such as door handles, gates and washroom facilities.

Our experienced teams across our sites, will continue with their frequent checks; if you have a specific concern, such as needing something checked, switched on or off, electricity updated or just want to have a visual check of your boat, please contact the marina team via phone or email and we will gladly help you including taking a video of the boat for you to see.

As the situation evolves and if we need to make any further changes, we will of course update you. Keep safe and we look forward to seeing you back in our offices soon.

Andy Coles OBE Cardiff Marina Manager